Uuok Privacy Policy — Protecting Your Data Is Our Responsibility
Uuok takes the privacy of users' personal information seriously. This policy applies to users in Bangladesh and explains in detail how we collect, use, and protect your data.
Last Updated: 2026
What Information We Collect
When you register, we collect your name, mobile number, email address, and date of birth. This information is used to verify your identity and secure your account. Additional documents may be requested for identity verification and are stored with strict security measures. It is the user's responsibility to ensure the accuracy of the personal information provided.
While using the platform, your device type, operating system, browser name and version, and IP address may be collected automatically. This information is used for security monitoring and resolving technical issues. Device data plays an important role in detecting unusual login activity. It is also used to improve the experience for mobile users.
During deposits and withdrawals, your mobile banking number (bKash, Nagad, Rocket), transaction amount (BDT), and date are recorded. Full bank account or card numbers are never stored on uuok's servers. Payment information is used solely for transaction verification, auditing, and fraud prevention. All financial data is secured with industry-leading encryption technology.
We collect usage patterns such as which pages you visit, how long you spend on the platform, and which games or betting sections you engage with. This data helps us improve our services and tailor the experience to user preferences. The analysis is conducted without any personally identifiable information. Aggregate statistics help us make the platform more effective for users in Bangladesh.
Learn About Cookies & Tracking
Uuok uses cookies on its website — small files stored in your browser. These cookies keep your login session active, remember your preferences, and ensure the site functions properly. In addition to essential cookies, analytics cookies may also be used to help assess and improve service quality.
You can manage or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect some site functionality. We do not use third-party advertising tracking cookies. uuok always respects the browsing privacy of its users.
- Session Cookies: Maintains your login state; deleted when the browser is closed.
- Persistent Cookies: Remembers your preferences and settings.
- Analytics Cookies: Collects site usage statistics.
How Your Data Is Used & Shared with Third Parties
Why We Use Your Data
Collected data is used primarily for account management, payment processing, fraud prevention, and customer support. Usage data is also analyzed to support platform improvements and plan new features. Contact information is used to send security alerts and important notifications. No data is ever sold to third parties for marketing or advertising purposes.
Sharing Data with Third Parties
Uuok never transfers personal data to third parties for commercial purposes. However, limited information may be shared with mobile banking service providers to facilitate payment processing. If data must be disclosed due to legal obligations or a court order in Bangladesh, we will make reasonable efforts to notify the user. All partner services are also required to comply with uuok's privacy policy.
User Rights & Data Security
You can request to view the information stored in your account at any time. Contact our support team and we will provide the relevant data within a specified timeframe. All data access requests are processed following identity verification.
If any information in your profile is incorrect, you can submit a correction request. Updating your name, phone number, or other details may require identity verification. Correction requests are typically processed within 7 business days.
After closing your account, you may request that your personal data be deleted. However, certain information may be retained for a specified period where required by legal obligations or financial record-keeping. Deletion requests are processed within a maximum of 30 days.
Data Retention, Security & Policy Changes
Uuok uses internationally certified encryption technology to protect all personal and financial information. Multiple layers of security are in place to prevent unauthorized access to data stored on our servers. Any identified security vulnerabilities are addressed promptly, and users are notified when necessary.
After an account is closed, data is retained for a maximum of 5 years unless required by law, after which it is securely deleted. Data for active accounts is retained for the full duration the account remains open.
Uuok reserves the right to update this Privacy Policy at any time. For significant changes, we will make reasonable efforts to notify you via your registered mobile number or email. Continued use of the platform after any policy update will be considered acceptance of the revised terms. The latest version of the policy will always be available on this page.
For any privacy-related questions, contact us at: [email protected]. To learn more, FAQ Section view it here.